Tu seguridad es nuestra prioridad
Hemos mejorado nuestros estándares de limpieza para ofrecerte casas seguras durante tus vacaciones. Implementamos las recomendaciones de los organismos especializados en el servicio de limpieza y desinfección en nuestras propiedades.
Hemos mejorado nuestros estándares de limpieza para ofrecerte casas seguras durante tus vacaciones.
Limpieza y desinfecciónExtract of VRMA desinfection guideline
In response to the Coronavirus (Covid-19) and for your peace of mind we have implemented a cleaning and disinfection protocol in all our accommodations following the recommendations of the Vacation Rental Management Association (VRMA) and the Vacation rental housekeeping professionals (VRHP)
Below you will find a summary of these recommendations.
Cleaning and Maintenance StaffCleaning and maintenance staff will wait at least 3 hours to enter the property after check-out and if possible even 24 hours for more security.
If there is more than one cleaning staff during cleaning, social distancing will protocols will be followed.
The cleaning staff will be equipped with personal protective equipment (PPE) which consists of disposable masks and gloves. Splash goggles will be worn if the staff enters the property within the 3 hours after check-out.
Gloves will be disposed of after each property is cleaned and hands will be washed immediately after the removal of the gloves.
Masks will be thrown away. In the case of washable masks these will be inserted immediately in a zipper bag to be washed later.
Maintenance staff will not have access to the property during the stay of the guest, they will only have access in case of an emergency.
Disinfectants, Cleaning Agents & MaterialsThe cleaning staff will only use disinfectants that are certified by the EPA (United States Environmental Protection Agency) which prove to be effective against SARS-CoV-2.
You can find the list of approved disinfectant and cleaning agents here.
Some of these products are:
- Hydrogen peroxide; Peroxyacetic acid (Maguard)
- Quaternary ammonium (Clorox)
- Sodium hypochlorite (Bleach)
The materials used to clean will be disposable ones such as paper or wipes which can be thrown away after their use. In the case cloth wipes are used, these will be placed in zip bags and washed at a temperature of 60ºC or more to disinfect.
Disinfection of High-Touch Surfaces and Major AreasAll major and high-touch surfaces and areas will be cleaned and then disinfected with the recommended EPA approved products. These include:
Door knobs (inside and out), lockboxes or electronics lock panels, elevator buttons, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys etc.
Guest Duties Check-In & Check-OutIt is recommended that the guest should perform their check-in remotely rather than going to a vacation rental office.
It is recommended that before check-out the guest should leave the HVAC or Ceiling fans on to ventilate areas.
If this is not possible the cleaning inspector or cleaner will open a few windows.
Soft Surfaces, Upholstery, Linens and BeddingSoft surfaces and upholstery will be sprayed with a sanitizing product.
As per linens, bedding and towels these will be removed and placed in plastic bags and thoroughly washed at a minimum of 60ºC with the recommended washing products.
Dishes, Cutlery, Kitchen Utensils and Household AppliancesAs a preventive measure, all dishes and kitchen utensils, even if they have not been used, should be washed in the dishwasher at a minimum temperature of 65ºC or with recommended disinfectant products
Appliances such as coffee makers, toasters, microwaves, refrigerator interiors etc. are also disinfected with the recommended products
Floors and BathroomsFloors and bathrooms are also disinfected with approved products, as well as other items such as hair dryers and amenities such as soap, shampoo and toiletry supplies.
Desinfección con certificaciónExtract of VRMA desinfection guideline
In response to the Coronavirus (Covid-19) and for your peace of mind we have implemented a cleaning and disinfection protocol in all our accommodations following the recommendations of the Vacation Rental Management Association (VRMA) and the Vacation rental housekeeping professionals (VRHP)
Below you will find a summary of these recommendations.
Cleaning and Maintenance StaffCleaning and maintenance staff will wait at least 3 hours to enter the property after check-out and if possible even 24 hours for more security.
If there is more than one cleaning staff during cleaning, social distancing will protocols will be followed.
The cleaning staff will be equipped with personal protective equipment (PPE) which consists of disposable masks and gloves. Splash goggles will be worn if the staff enters the property within the 3 hours after check-out.
Gloves will be disposed of after each property is cleaned and hands will be washed immediately after the removal of the gloves.
Masks will be thrown away. In the case of washable masks these will be inserted immediately in a zipper bag to be washed later.
Maintenance staff will not have access to the property during the stay of the guest, they will only have access in case of an emergency.
Disinfectants, Cleaning Agents & MaterialsThe cleaning staff will only use disinfectants that are certified by the EPA (United States Environmental Protection Agency) which prove to be effective against SARS-CoV-2.
You can find the list of approved disinfectant and cleaning agents here.
Some of these products are:
- Hydrogen peroxide; Peroxyacetic acid (Maguard)
- Quaternary ammonium (Clorox)
- Sodium hypochlorite (Bleach)
The materials used to clean will be disposable ones such as paper or wipes which can be thrown away after their use. In the case cloth wipes are used, these will be placed in zip bags and washed at a temperature of 60ºC or more to disinfect.
Disinfection of High-Touch Surfaces and Major AreasAll major and high-touch surfaces and areas will be cleaned and then disinfected with the recommended EPA approved products. These include:
Door knobs (inside and out), lockboxes or electronics lock panels, elevator buttons, stair railings, telephones, light switches, remote controls, arms of chairs, refrigerator door handles, sliding door handles, toilets, faucets and knobs, clothes hangers, touch screens, and play sets/toys etc.
Guest Duties Check-In & Check-OutIt is recommended that the guest should perform their check-in remotely rather than going to a vacation rental office.
It is recommended that before check-out the guest should leave the HVAC or Ceiling fans on to ventilate areas.
If this is not possible the cleaning inspector or cleaner will open a few windows.
Soft Surfaces, Upholstery, Linens and BeddingSoft surfaces and upholstery will be sprayed with a sanitizing product.
As per linens, bedding and towels these will be removed and placed in plastic bags and thoroughly washed at a minimum of 60ºC with the recommended washing products.
Dishes, Cutlery, Kitchen Utensils and Household AppliancesAs a preventive measure, all dishes and kitchen utensils, even if they have not been used, should be washed in the dishwasher at a minimum temperature of 65ºC or with recommended disinfectant products
Appliances such as coffee makers, toasters, microwaves, refrigerator interiors etc. are also disinfected with the recommended products
Floors and BathroomsFloors and bathrooms are also disinfected with approved products, as well as other items such as hair dryers and amenities such as soap, shampoo and toiletry supplies.
DesinfecciónGuía estándar de limpieza
En respuesta al Coronavirus (Covid-19) hemos implementado un exhaustivo protocolo de limpieza y desinfección nuestros alojamientos.
Personal de limpieza y mantenimientoEl personal de limpieza está equipado con material de protección consistente en guantes desechables y mascarillas. Se lavan las manos antes de empezar y desinfectan sus teléfonos móviles. Una vez completada la limpieza y antes de salir desinfectarán los pomos y manillas de todos las puertas
El personal de mantenimiento (piscina, jardinería etc) no tiene acceso al alojamiento durante la estancia del turista, salvo casos extremos en los cuales se necesita un arreglo de emergencia.
Productos desinfectantesEl equipo de limpieza usa productos desinfectantes biocidas eficaces contra el coronavirus y certificados por entidades como el Ministerio de Sanidad, el CDC (Centro de Control y Prevención de Enfermedades) , EPA etc. , siguiendo sus recomendaciones de uso para asegurar su efectividad.
Algunos de estos productos son:
- Hipoclorito sódico en una concentración de 1/1000
- 25 c.c. de lejía en un litro de agua
- Concentraciones de etanol 62-71% o peróxido hidrógeno al 0,5%.
Para efectuar la limpieza se utilizarán productos desechables como el papel para desinfectar las superficies. En el caso de utilizar paños estos se lavarán a una temperatura de 60ºC más después de cada uso.
Superficies de contacto frecuenteLas superficies de contacto y donde puede permanecer el virus más tiempo se desinfectan metódicamente con los productos recomendados. Estas son:
Interruptores de luz, enchufes, cadenas e interruptores de lámparas y ventiladores Alféizares de ventana, tiradores y manijas Tiradores de gabinete y perillas Controles para electrodomésticos y aparatos electrónicos de gran tamaño Controles y cables para los aparatos eléctricos y electrónicos Controles de temperatura Colgadores y portaequipajes Pomos o tiradores de los cajones de la oficina Controles remotos Juguetes, juegos y servicios para niños como sillas altas. Barandillas de escaleras y barandillas de porches exteriores
Suelos y BañosLos suelos y baños también se desinfectan con los productos antivirus autorizados , así como otros objetos como la secadora de pelo y los amenities como el jabón, champú y artículos de limpieza.
Vajillas, cuberteria,utensilios de cocina y electrodomésticosComo medida preventiva toda la vajilla y utensilios de cocina, aunque no hayan sido usados se lavan en el lavavajillas a la temperatura mínima de 65ºC.
Electrodomésticos como la cafetera, tostadora, microondas, interior nevera etc. también se desinfectan con los productos recomendados
Textiles, sofas y tapiceriasTodos los juegos de sábanas y toallas, aún los no usados, se colocan nuevos. Previamente han sido lavados a una temperatura mínima de 60 grados en ciclos de lavado completos.
La tapicerias y sofas se pulverizan con un desinfectante para textiles como Sanytol (Bifenil-2-ol: 0.4%, Etanol: 30.6%).